Nicotine pouches are small, tobacco-free portions placed under the lip that deliver nicotine in a discreet and smoke-free way.

Unlike snus, nicotine pouches contain no tobacco leaf. Unlike vaping, they produce no vapor, smoke, or odor, making them more discreet and convenient.

Yes. All products we sell are 100% tobacco-free, containing only nicotine, plant fibers, and flavorings.

No, you don’t need to create an account. Swedie.com operates with a secure email verification PIN system. When you shop with us, a unique customer ID is automatically created for you. This allows you to track promotions, reviews and access your purchase history without needing to set up a password-based account.

Your customer account is linked directly to your email address. Simply log in using the secure email verification PIN that we send to your inbox. Please make sure you always use an email you have access to. This email is your unique identifier on Swedie.com.

No. To keep our system lightweight and secure, your email is the only credential we store. Because it acts as your unique identifier, it cannot be changed once registered.

Swedie.com users can earn rewards in several ways:

Leave a rating – €1 credit

Share a photo review – €5 credit

Share a video review – €10 credit

Cashback rewards – Earn 10% back on every purchase.

All rewards are automatically added to your customer account associated with your email and can be used toward future purchases.

Your rewards credit will automatically appear as an option at checkout. You can choose to apply your balance toward your purchase. If your credit covers the full amount, no additional payment is required. If your credit only covers part of the order, you can simply pay the difference with your preferred payment method.

Yes. Swedie.com provides an affiliate program. Participants gain access to a secure affiliate dashboard, where they can manage performance, track earnings, and generate a unique referral link (e.g., https://swedie.com/?ref=ABC123) to share with their audience. Sign up at Affiliate Dashboard

To place an order on Swedie.com, simply add your desired items and qty to cart. When you’re ready, proceed to checkout where you’ll enter your shipping information and verify your email with a secure PIN if not already logged in. Select your preferred shipping method, confirm payment, and complete your order. You’ll then receive an email confirmation along with updates on your shipment.

If your order has not yet been fulfilled, you may request a change or cancellation by contacting us at support@swedie.com please include your order number. Once an order has been shipped and fulfilled, it can no longer be cancelled.

Orders with many singles are more likely to be flagged, delayed, or rejected by customs, which creates uncertainty for customers and adds costs that outweigh the value of the order. By offering only rolls and multipacks, we can maintain fair and consistent pricing, since the fixed costs of shipping are spread across more units. This approach also streamlines fulfillment, reduces errors, and ensures fresher stock through faster inventory turnover. Most importantly, it keeps our service predictable and professional.

We are unable to ship commercial quantities to most destinations outside of the EU. All orders must be placed in reasonable personal-use quantities in accordance with local regulations.

On the checkout page, you’ll see a field labeled “Discount code or gift card.” Enter your promo code in this box and click Apply. The discount will be automatically calculated and reflected in your order total before payment.

Yes! Your payment details are encrypted and never stored on our servers. This ensures that your information remains private, secure, and protected at every step of checkout.

Most payment failures occur for two common reasons:

1) The security authentication prompt (extra verification from your bank) was not completed successfully.

2) Your bank or card issuer declined the transaction, often due to international or high-risk restrictions.

If your payment continues to fail, we recommend contacting your bank or card provider to approve the transaction, or trying another accepted payment method.

Swedie.com is able to process payments made with Visa and Mastercard branded debit & credit cards. At this time, we are not able to support other payment methods.

We ship mainly to Australia, Canada, and the United States. Availability may vary depending on local regulations and carriers, so we recommend checking our shipping page for the most up-to-date information on delivery options and status in your region.

Delivery times vary by region. Orders within the EU typically arrive within 1–2 business days. Shipments to Canada average 3–5 business days, to the United States 3–6 business days, and to Australia 3–7 business days. For other destinations, delivery times may differ depending on local carriers and customs procedures.

At this time, Swedie.com fulfills all orders through UPS.

Depending on your shipping destination, your order may be subject to import duties, excise taxes, or sales taxes as required by local regulations. These charges are not included in the product price or shipping fee at checkout and are the responsibility of the customer.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking page. You can use this tracking number at any time to monitor the progress of your delivery.

Please note that UPS does not deliver directly to PO Boxes. In these cases, your shipment may be transferred to your local postal service for final delivery. It is the customer’s responsibility to ensure that PO Box deliveries can be received at the destination and to monitor the shipment status with their local carrier.

When an order is held in customs, there are only two possible outcomes:

1) The package is released and delivered to you. In this case, we kindly ask that you wait until the clearance process is complete.

2) The package is returned to us. If this occurs and we receive the return, we will issue a refund for your order.

Customs procedures are outside of our control, but we will always ensure you are refunded if your order is sent back.

Once an order has been shipped, we cannot make changes to a shipment in transit. Only the receiver is able to request modifications through the carrier. We recommend creating a free UPS My Choice account, which allows you to manage deliveries, including changing delivery times, rerouting to another address, or authorizing a signature release if you will not be home.

The best way to manage your UPS delivery is through the UPS mobile app signed in to your UPS My Choice account. This allows you to track shipments in real time, and make other adjustments all without the need to contact customer service directly.

We dispatch orders Monday through Friday between 9:00 AM and 3:00 PM (local time). Carriers do not pick up shipments on weekends or public holidays. While packages already in transit may continue to move within the carrier’s network, new orders placed after dispatch hours will be shipped on the next business day.

Due to the nature of nicotine products and health regulations, all sales on Swedie.com are final. We cannot accept returns once products have been shipped.

If your order arrives damaged, incomplete, or with incorrect items, please contact our support team. Provide your order number and, if possible a photo of the package and its contents. This helps us verify the issue quickly and arrange an appropriate solution, such as a replacement or credit.

If you receive an incorrect item in your order, please contact our support team. Once verified, we will issue store credit to your account equal to the value of the missing items.

Depending on your bank or payment provider, it may take between 3-7 business days for the funds to appear back in your account.

Refunds are handled on a case-by-case basis. While all sales are considered final due to product regulations, we understand that issues may arise. We are committed to our customer care, we review each situation individually and may issue a refund, replacement, or store credit where appropriate.

Nicotine pouches are available in different strengths, typically measured in milligrams (mg) of nicotine per pouch. The right choice depends on your nicotine experience and tolerance:

Extra light (<3 mg): Suitable for new users, very light smokers, or those seeking the mildest option.

Light (3–6 mg): A good choice for beginners or light smokers looking for a balanced, moderate effect.

Regular (6–9 mg): Often selected by regular nicotine users or those transitioning from smoking or vaping.

Strong (9+ mg): Intended for experienced users with higher tolerance levels.

It can be beneficial to rotate between strengths rather than relying exclusively on a single strength. This helps prevent building a high tolerance and ensures that use remains focused on enjoyment rather than dependency. If unsure, start with a lighter strength and adjust gradually.

Nicotine pouches are widely accepted by consumers as a safer alternative to smoking because they are tobacco-free, smoke-free, and do not involve combustion. This eliminates exposure to tar, smoke, and many of the harmful chemicals associated with traditional cigarettes. That said, they still contain nicotine, which is addictive and may cause side effects such as nausea, hiccups, or increased heart rate. Health regulators in different countries may issue their own safety assessments and guidelines for nicotine products. While these perspectives may vary, the common principle is that nicotine pouches should only be used by adults of legal age who are already consumers of nicotine.

Nicotine pouches are gaining popularity worldwide because of their proven role in harm reduction compared to other forms of nicotine use. Unlike smoking, pouches contain no combustion, tar, or smoke. Unlike vaping, they require no device, battery, or inhalation into the lungs. Compared to traditional smokeless tobacco such as chewing tobacco or snus, pouches are tobacco-free, discreet, and clean, leaving no odor or residue. These combined qualities make them a superior alternative for adults seeking to reduce the risks associated with conventional nicotine products. Sweden provides the clearest evidence of this success. With fewer than 5% of adults smoking, Sweden has the lowest smoking rate in Europe—far below the EU average of ~23%, 12% in Canada, and 11% in the United States.

Yes. As with any nicotine product, side effects may occur. Common effects can include nausea, hiccups, mouth or throat irritation, and increased heart rate. Nicotine is also an addictive substance, and misuse may lead to dependence. If you experience unusual or severe reactions, discontinue use immediately and seek medical advice.

Nicotine pouches are intended for use by adult consumers of legal age only. They should not be used by:

Minors (under the legal age in your jurisdiction)

Pregnant or breastfeeding women.

People with heart conditions, high blood pressure, diabetes, or other serious medical conditions.

Non-tobacco or non-nicotine users.

If you are unsure whether nicotine pouches are appropriate for you, consult a healthcare professional before use.

Ingredients vary by brand and product. Most pouches contain plant fibers, nicotine, flavorings, and sweeteners. Some nicotine pouches may contain other additives. For the most accurate and up-to-date details, please refer to the ingredient list on the packaging or contact the manufacturer directly using the information provided on the back of the can.

Yes. Most products on are produced in Sweden and follow strict Swedish quality standards. All products we carry, regardless of origin, are tested to ensure safety, consistency, and compliance with EU regulations before reaching our customers. For any additional questions about testing or ingredients, we recommend contacting the manufacturer directly using the contact information provided on the back of the can.

The legal age to purchase nicotine products varies by country and jurisdiction. Swedie.com complies with all applicable laws and requires customers to meet the minimum legal age in their region:

Canada: The minimum age is 18 or 19, depending on the province or territory.

United States: Federal law sets the minimum age at 21 years nationwide.

Australia: The minimum age is 18 years.

European Union: Most EU member states set the minimum age at 18 years, though regulations may vary slightly by country.

Customers are responsible for ensuring they meet their local legal requirements before placing an order.

Swedie.com, along with its affiliates and partners, will never request personal identification documents directly. Age verification is carried out by the delivery carrier’s Adult Signature Service at the time of delivery, ensuring compliance with legal requirements while maintaining your privacy.